Frequently Asked Questions (FAQ)

We collected the most asked questions in our FAQ.

What can we send for you today?

Can I send multiple files?

Yes, you can upload and send multiple files at once.

Can I resume uploads?

Yes, you can resume uploads within 24 hours.

How large can a file be?

The maximum upload size for a single file is 100GB.

How long do you store files?

Files are automatically deleted after 7, 21, 30, 90, 150 days or never depending on your plan.

Where is data stored?

All data is stored in Europe.

What payment methods are available?

You can pay using PayPal, Credit, Debit, or iDEAL.

Can I get an invoice?

Yes, you automatically receive an invoice, the shipping address from PayPal is used.

Can I get a refund?

Files that haven't been downloaded and are cancelled within a day are creditted.

Who is MIME Express?

MIME Express is an InSpace Software product.

Can I contact you?

Yes, use our contact form, X-Twitter or Discord.

Where do I report abuse or ask other legal questions.

Please contact us at mimeexpress@inspacesoftware.com.

Policies.